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Troubleshooting

App Not Loading or Crashing

Last updated: 1/15/2024

If the intuno app isn't loading or keeps crashing, try these steps:

Quick Fixes:

  1. Restart the App: Close and reopen the app completely
  2. Check Internet Connection: Ensure you have a stable internet connection
  3. Update the App: Make sure you're using the latest version from the App Store or Google Play
  4. Restart Your Device: Sometimes a device restart resolves issues

Advanced Troubleshooting:

  1. Clear App Cache (Android):

  • Go to Settings > Apps > intuno > Storage > Clear Cache

  1. Reinstall the App:
  • Delete the app
  • Reinstall from the App Store or Google Play
  • Log back in (your data is stored in the cloud)
  1. Check Device Compatibility:
  • Ensure your device meets minimum requirements
  • Update your device's operating system

Still Having Issues?
Contact [email protected] with:

  • Your device type and OS version
  • App version
  • Description of the problem
  • Steps you've already tried

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